Last Updated: 24 Feb 2026
‍
These Terms & Conditions ("Terms") govern your use of the Young Mindsets website and the Young Mindsets digital course operated by YOUNG MINDSETS LTD, registered in England and Wales. By accessing our website, purchasing our course, or using any of our digital content, you agree to be bound by these Terms.
‍
If you do not agree, please do not use the website or purchase the course.
‍
1. OVERVIEW
‍The Young Mindsets website, digital course, worksheets, videos, and all associated materials (“the Service”) are operated by Young Mindsets Ltd.
Throughout the site, “we”, “us”, and “our” refer to Young Mindsets Ltd.
We provide the Service to you on the condition that you accept these Terms, our Privacy Policy and any additional guidelines or policies referenced herein.

‍
2. ELIGIBILITY & ACCESS
‍To purchase the Young Mindsets course, you must:
Be at least 18 years old
Provide accurate account and payment information
Use the Service only for lawful purposes
‍
Upon purchase, you will receive 1 year of access to:
All 11 video modules
All downloadable and printable worksheets
Any updates or improvements made to the programme during your access period

We reserve the right to refuse service, block accounts, or cancel access if Terms are violated.
‍
‍
3. ACCOUNT USE & LOGIN POLICY
‍To access the Young Mindsets course, you must create an account using your email and password.
‍
You agree that:
Each purchase includes ONE login per household or family.
Login sharing outside your household is strictly prohibited.
‍You may not sell, share, distribute, or broadcast your login information.
‍
For schools, multi-user licensing must be purchased—families may not use school licences and vice versa.
We reserve the right to terminate access immediately if account-sharing or unauthorised use is detected.
‍
‍
4. ONE-TIME PAYMENT (NO SUBSCRIPTION)
‍The Young Mindsets Families Course is sold as a single one-time payment.
The purchase grants: 12 months (1 year) of full access from the date of purchase
Access to all videos, worksheets, and support materials
Access for your entire household under one account
Prices are listed on the website and may change without prior notice.
Any price change will not affect purchases already completed.
‍
‍
5. SCHOOL LICENSING
‍Schools, academies, trusts, and educational organisations must obtain a separate School Licence, which includes:
Staff logins
Classroom viewing rights
Use of worksheets for multiple students
Access duration based on the licence purchased

Schools must not use family licences, and families must not access school licences.
School pricing varies based on organisation size. Contact us for a quote.
‍
‍
6. PROHIBITED USE
‍You agree NOT to:
Share or distribute course materials publicly or privately
Upload our videos, worksheets, or content to any platform
Broadcast the content without permission or a school licence
Use the Service for any unlawful or inappropriate purpose
Attempt to copy, recreate, or reverse-engineer the materials
Misrepresent your identity or purchase eligibility

Any violation may result in immediate termination of access without refund.
‍
‍
7. INTELLECTUAL PROPERTY
‍All course content—including videos, worksheets, branding, text, graphics, and online materials—is the exclusive property of Young Mindsets Ltd.
You may not:
Copy
Reproduce
Modify
Publish
Distribute
Resell
Rebrand
Upload
any part of the Young Mindsets course without written permission.

‍
8. ACCURACY & CHANGES TO THE SERVICE
‍We aim to keep all information accurate, but errors may occasionally occur.
We reserve the right to:
Update content
Modify lessons
Improve worksheets
Correct inaccuracies…at any time, without notice.
These improvements will be included in your access at no additional cost during your access period.
‍
‍
9. REFUNDS
‍Because this is a digital learning product with instant access, we cannot offer refunds after purchase unless required by UK consumer law.
If you experience technical difficulties, please contact us—we are committed to resolving issues promptly.
‍
‍
10. THIRD-PARTY TOOLS & LINKS
‍Our platform may contain links to third-party services not controlled by us.
We are not responsible for:
Their content
Their privacy practices
Their terms
Any losses or damages resulting from use of third-party sites
Use them at your own discretion.
‍
‍
11. LIMITATION OF LIABILITY
‍To the fullest extent permitted by law, Young Mindsets Ltd shall not be liable for:
Indirect or consequential damages
Loss of profits or income
Data loss
Inaccuracies in content
Interruptions or errors in the Service
Misuse of materials
Actions taken based on course content
Our course provides general wellbeing guidance and educational tools but is not a substitute for professional medical or clinical diagnosis, therapy, or treatment.
If your child requires specialised support, please seek appropriate professional services.

‍
12. INDEMNIFICATION
‍You agree to indemnify Young Mindsets Ltd and its employees against claims arising from:
Misuse of the Service
Violation of these Terms
Infringement of intellectual property rights
Misrepresentation or unauthorised use of the platform

‍
13. SEVERABILITY
‍If any part of these Terms is deemed unenforceable, the remaining sections will still apply.

‍
14. GOVERNING LAW
‍These Terms are governed by the laws of England and Wales.
Any disputes will fall under the exclusive jurisdiction of UK courts.

‍
15. CHANGES TO TERMS
‍We may update these Terms periodically.
Continued use of the website or course constitutes acceptance of any changes.

‍
16. CONTACT INFORMATION
‍For questions about these Terms, contact: support@youngmindsets.com
‍
Young Mindsets Ltd
Registered in England & Wales
Company No: 15965400
Registered Address: 167-169 Great Portland Street, 5th Floor, London.  W1W 5PF


‍

Young Mindsets Ltd
Last updated: 24 Feb 2026

‍Your privacy is important to us.
This Privacy Policy explains how Young Mindsets Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, purchase the Young Mindsets course, or use our services. By accessing our website or purchasing our product, you agree to the practices described in this policy.
‍
1. WHO WE ARE
‍Young Mindsets Ltd
Registered in England and Wales
Company Number: 15965400
Registered Address: 167-169 Great Portland Street, 5th Floor, London. W1W 5PF
Email: support@youngmindsets.com
We provide digital wellbeing and mindset education for children through online videos and downloadable resources.
‍
‍
2. INFORMATION WE COLLECT
A. Personal Information You Provide
‍When you purchase or register, we may collect:
Full name
Email address
Billing address
Payment details (handled securely via third-party processors)
Account login details
School or organisation details (for school licences)

‍B. Automatically Collected Information
‍When you use our website, we may automatically collect:
IP address
Browser type
Device type
Cookies (see Cookie Policy)
Usage data (e.g., pages visited, access times)

‍C. Children’s Data
‍We do not knowingly collect personal data from children.
Parents or schools control all access to the platform.
‍
‍
3. HOW WE USE YOUR INFORMATION
‍We use your information to:Process purchases and provide access to the course
Manage user accounts and provide customer support
Improve our website and services
Send updates, relevant content, and service-related emails
Comply with legal obligations
Track platform usage for security and performance
We will never sell your data to third parties.
‍
‍
4. LAWFUL BASIS FOR PROCESSING
‍We process your personal data under:
‍Contractual necessity – to provide your purchased course
‍Legitimate interests – improving our service and preventing fraud
‍Consent – for marketing communications
‍Legal obligations – tax, accounting, compliance

‍
5. SHARING YOUR INFORMATION
‍We may share data with trusted third parties including:
Payment processors (Stripe, PayPal, etc.)
Website hosting providers
Email marketing providers
Learning platform tools
Analytics tools (e.g., Google Analytics)
All third parties are GDPR-compliant and only receive data necessary to perform their function.

‍
6. DATA STORAGE & SECURITY
‍We store your data securely and take reasonable measures to prevent:
Loss
Misuse
Unauthorised access
Alteration
Disclosure
Payment details are never stored by us directly and are encrypted by third-party processors.

‍
7. DATA RETENTION
‍We keep your data for as long as necessary to:
Deliver the course
Maintain your account
Meet legal or tax requirements
After your access expires, account data may be archived or anonymised.

‍
8. YOUR RIGHTS (UK GDPR)
‍You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to marketing
Request data portability
To exercise any rights: support@youngmindsets.com

‍
9. MARKETING COMMUNICATIONS
‍You may receive emails about:
Course updates
New wellbeing resources
Optional newsletters
Upcoming content
You can unsubscribe at any time.

‍
10. COOKIES
‍We use cookies to improve your website experience.
See our full Cookie Policy.
‍
‍
11. THIRD-PARTY LINKS
‍Our website may contain links to external websites.
We are not responsible for their privacy practices.

‍
12. CHANGES TO THIS POLICY

‍We may update this Privacy Policy from time to time.
Updates will appear on this page with a revised date.

‍
13. CONTACT US
‍For privacy or data protection questions:
support@youngmindsets.com
‍

This Refund & Returns Policy applies to all digital purchases made on the Young Mindsets website.

‍1. DIGITAL NATURE OF THE PRODUCT
‍Young Mindsets is a digital video-based educational course, delivered instantly upon purchase.
Once access is granted, the product cannot be “returned,” making refunds limited under UK law.
‍

‍2. NO REFUNDS AFTER ACCESS IS PROVIDED
‍As per the Consumer Contracts Regulations 2013, digital products with instant access are not refundable once delivered, unless they are defective or not as described.
By completing checkout and ticking the terms box, you:
✔ Acknowledge that the digital content will be available immediately
✔ Waive the 14-day right to cancel
✔ Agree that no refunds will be issued once access is granted
‍

‍3. EXCEPTIONS
‍Refunds may be considered only if:
The digital product is not delivered
There is a technical error preventing access that cannot be resolved
The product was mis-sold or incorrectly charged (rare)
We will ALWAYS do our best to resolve technical issues first.
‍

‍4. SCHOOL LICENSING REFUNDS
‍Due to the custom nature of school access:
No refunds are issued once login credentials are created
Schools must confirm details before purchase
Adjustments can be made to access if required
‍

‍5. TECHNICAL SUPPORT
‍If you experience issues accessing the course:  support@youngmindsets.com
‍We aim to respond within 24–48 hours.
‍

‍6. UNAUTHORISED SHARING OR MISUSE
‍Refunds will not be issued if:
Login sharing is detected
Content is downloaded, copied, or distributed
Terms & Conditions are violated
Such violations may result in account suspension without refund.
‍

‍7. CONTACT
‍For questions about this policy email : support@youngmindsets.com
‍
‍

This Cookie Policy explains how Young Mindsets Ltd (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.By continuing to browse or use our site, you consent to the use of cookies in accordance with this policy

‍1. WHAT ARE COOKIES?
‍Cookies are small text files stored on your device when you visit a website.
They help us:
Improve site performance
Analyse web traffic
Personalise user experience
Secure your account and platform access
Cookies do not give us access to your computer or personal information beyond the data you choose to share.

‍2. TYPES OF COOKIES WE USE
A. Essential Cookies
‍These are required for the website and login system to function.
Examples:
Account login
Course access
Security features
Payment processing
You cannot disable these cookies.

‍B. Performance & Analytics Cookies
‍Used to track usage, improve site speed, and identify technical issues.
Examples include
Google Analytics

‍C. Functional Cookies
‍Remember your preferences, such as:
Login details
Language settings
Website preferences

‍D. Marketing & Advertising Cookies
‍Used to show relevant ads on Google, Meta, and other platforms.
We may use:
Facebook
Pixel
Google Ads tracking
TikTok tracking
You can opt out via the cookie banner.

‍3. MANAGING COOKIES
‍You can manage or disable cookies via your browser settings.
However, disabling essential cookies may affect your ability to access the Young Mindsets course.

‍4. THIRD-PARTY COOKIES
‍Some third parties (Stripe, Google, Meta, analytics tools) may place cookies when using our site.We do not control these cookies.

‍5. UPDATES
‍We may update this Cookie Policy to reflect legal changes or website updates

6. CONTACT
‍For questions about cookies please email : support@youngmindsets.com


‍

This School Licensing Agreement (“Agreement”) applies to all educational institutions purchasing access to Young Mindsets.By purchasing a school licence, your organisation (“School”, “You”) agrees to the following terms.This Refund & Returns Policy applies to all digital purchases made on the Young Mindsets website.

1. LICENCE TYPE
‍A School Licence grants:
Access for the number of students agreed at purchase
Access for multiple teachers/staff under one institution
One-year access to all course videos, worksheets, and teaching materials
Permission to use materials only within the purchasing school
‍

2. PERMITTED USE
Schools may:
Show videos in classrooms
Print worksheets for enrolled students
Distribute materials internally to teachers
Use the curriculum as part of PSHE, wellbeing, pastoral care, or enrichment programmes
Allow students to access the course on school devices
‍

3. PROHIBITED USE
‍Schools may NOT:
Share login details outside staff members
Give students direct login access outside the school environment without a multi-seat licence
Share materials with other schools, academies, trusts, or external organisations
Copy, reproduce, resell, or distribute content beyond your licence
Upload content to internal servers or shared drives accessible outside the school
Young Mindsets Ltd reserves the right to suspend access immediately if misuse is detected.

‍4. LENGTH OF LICENCE
‍A School Licence lasts:
‍1 year from purchase date, unless a multi-year agreement is arranged.
Renewal is required for continued access.
‍

‍5. PAYMENT TERMS
‍Invoices must be paid within 30 days
Access is granted upon payment
Late payments may delay access or result in suspension
‍

‍6. REFUNDS
‍School licences are non-refundable once access credentials have been issued.


‍7. TECHNICAL SUPPORT
‍We provide email support to help teachers use the platform: support@youngmindsets.com

‍8. LIABILITY
‍Young Mindsets Ltd is not responsible for:Internet issues on school premisesUser errors, forgotten passwords, or local technical restrictionsMental health diagnoses or outcomes (see Disclaimer)
‍

‍9. TERMINATION
‍We may suspend access if:
Login misuse is detected
Content is shared externally
Payment is not received
Terms are breached

‍10. CONTACT
‍For school licensing enquiries email schools@youngmindsets.com
‍‍
‍
‍
‍

The information provided by Young Mindsets Ltd (“we”, “us”, “our”) on this website and in our course is for educational and informational purposes only.

1. NOT A MEDICAL OR CLINICAL SERVICE
Young Mindsets:
Is not a psychological therapy, counselling service, or medical provider
Does not diagnose, treat, or cure mental health conditions
‍Does not replace professional therapy, counselling, or clinical intervention
‍
‍Our content supports wellbeing and mindset development but is not a substitute for professional advice.
If a child is experiencing severe anxiety, depression, self-harm thoughts, or safeguarding concerns, contact:
GP or a licensed mental health professional
NHS services
Emergency services

2.EDUCATIONAL PURPOSE ONLY
‍All content is:
General
Non-clinical
Designed for learning and wellbeing
Appropriate for use at home or school

3. NO GUARANTEES
‍We cannot guarantee:
Academic outcomes
Behavioural changes
Mental health improvements
Personal development results

Each child is different and results vary.

4. EXTERNAL LINKS
‍We are not responsible for third-party content, resources, or websites linked externally.

5. LIABILITY
‍Young Mindsets Ltd is not liable for:
Misuse of content
Decisions made based on our videos or materials
Technical issues outside our control

‍‍For questions about this policy email : support@youngmindsets.com
‍
‍
‍

Young Mindsets Ltd is committed to promoting the safety, wellbeing, and safeguarding of all children who use our course.
While our programme is educational and does not involve direct child contact, safeguarding remains central to our values.

1. OUR COMMITMENT TO SAFETY
We ensure that all Young Mindsets content is:Age-appropriate
Child-friendly
Trauma-informed
Designed with input from child psychotherapist
Delivered through pre-recorded lessons with no live interaction
‍

2. NO DIRECT CONTACT WITH CHILDREN
‍Young Mindsets:
Does not provide live sessions with minors
Does not collect personal data from children
Does not communicate directly with children
Requires parents/teachers to manage all logins
‍

3. WHO CREATED THE CONTENT
‍Content is developed by:
Child psychotherapists
Mindfulness educators
Teachers
Parents
The Young Mindsets team
All creators involved in content design have professional safeguarding awareness.
‍
‍
4. RESPONSIBILITY OF PARENTS & SCHOOLS
‍Parents and schools are responsible for:
Monitoring children's use of the platform
Ensuring appropriate supervision
Safeguarding children within the home or school environment
‍

5. REPORTING SAFEGUARDING CONCERNS
‍If a concern is raised during use of our course: support@youngmindsets.com
We will respond within 24–48 hours.
In emergencies, contact:
Your GP
NHS services
Local safeguarding authorities
‍

6. CONTENT WARNING
‍Some lessons discuss emotions, anxiety, worries, and personal challenges in an age-appropriate, supportive way.
We advise:
Parental involvement
Teacher guidance
Open discussion when needed

7. POLICY UPDATES
‍We may update this policy in line with new safeguarding guidance.
‍
‍‍For questions about this policy email : support@youngmindsets.com
‍